{"id":7786,"date":"2018-02-21T16:29:37","date_gmt":"2018-02-21T07:29:37","guid":{"rendered":"http:\/\/www.alli-ex.com\/?page_id=7786"},"modified":"2018-03-23T16:46:07","modified_gmt":"2018-03-23T07:46:07","slug":"5_2_faq_dcc_en","status":"publish","type":"page","link":"https:\/\/www.alli-ex.com\/?page_id=7786","title":{"rendered":"5_2_faq_dcc_en"},"content":{"rendered":"

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Frequently Asked Questions<\/b><\/h2>\n

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About DCC Service<\/h4>\n

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\r\n\t\r\n\t\t\r\n\t\t\t<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/span>\r\n\t<\/span>\r\n\t\r\n\t\t\r\n\t\t\tWhat is DCC Service?\t\t<\/span>\r\n\t<\/span>\r\n<\/h6>\r\n
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\r\n\t\t[vc_column_text]DCC Service (Dynamic Currency Conversion) is the service to make foreign customers choose to pay with their home currency (the credit card issued country\u2019s currency) or KRW when they pay by VISA & MasterCard & JCB.[\/vc_column_text][vc_empty_space height=”40px”]\t<\/div>\r\n<\/div>\r\n
\r\n\t\r\n\t\t\r\n\t\t\t<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/span>\r\n\t<\/span>\r\n\t\r\n\t\t\r\n\t\t\tWhy do we need DCC Service?\t\t<\/span>\r\n\t<\/span>\r\n<\/h6>\r\n
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\r\n\t\t[vc_column_text]DCC Service shows converted amount into home currency applied fixed F\/X of the day to a customer whose credit card is issued in overseas and he\/she can pay by a credit card with the amount which displays as it is.
\nEspecially, it is convenient for foreign customers to know the exact billing amount when they pay by a credit card. A merchant can have an effect to decrease merchant fee for overseas credit card thanks to fees on transactions which make with VISA, MASTER or JCB by home currency.[\/vc_column_text][vc_empty_space height=”40px”]\t<\/div>\r\n<\/div>\r\n
\r\n\t\r\n\t\t\r\n\t\t\t<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/span>\r\n\t<\/span>\r\n\t\r\n\t\t\r\n\t\t\tWho is an available Merchant for using DCC Service?\t\t<\/span>\r\n\t<\/span>\r\n<\/h6>\r\n
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\r\n\t\t[vc_column_text]DCC is a service for customers who have foreign credit card basically.
\nThe business area using DCC service is Hotels, Duty free shops, Luxurious brands, Souvenir shops, Tourism industry, Aviation companies and so on which have many customers with overseas credit card.[\/vc_column_text][vc_empty_space height=”40px”]\t<\/div>\r\n<\/div>\r\n
\r\n\t\r\n\t\t\r\n\t\t\t<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/span>\r\n\t<\/span>\r\n\t\r\n\t\t\r\n\t\t\tWhich currencies are supported to use DCC Service?\t\t<\/span>\r\n\t<\/span>\r\n<\/h6>\r\n
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\r\n\t\t[vc_column_text]USA(USD), Europe(EUR), Japan(JPY), Singapore(SGD), Australia(AUD), Hong Kong(HKD), Thailand(THB), England(GBP), Canada(CAD), Russia(RUB), Taiwan(TWD), Malaysia(MYR), Vietnam(VND), Philippines(PHP), Mongol(MNT), New Zealand(NZD), United Arab Emirates(AED), Macao(MOP), Brazil(BRL), Kazakhstan(KZT), Norway(NOK), Saudi Arabia(SAR), Turkey(TRY), China(CNY) 23 currencies are supported.
\nBasically USD is paid for other currencies that above, it is negotiable with Acquirer and Card schemes according to merchant request.
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\r\n\t\r\n\t\t\r\n\t\t\t<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/span>\r\n\t<\/span>\r\n\t\r\n\t\t\r\n\t\t\tCan be a customer exposed to a risk for F\/X fluctuation when using DCC Service?\t\t<\/span>\r\n\t<\/span>\r\n<\/h6>\r\n
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\r\n\t\t[vc_column_text]Every authorization, refund and cancellation will be handled with F\/X at the moment of payment. So there is nothing a Customer needs to take care of.[\/vc_column_text][vc_empty_space height=”40px”]\t<\/div>\r\n<\/div>\r\n
\r\n\t\r\n\t\t\r\n\t\t\t<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/span>\r\n\t<\/span>\r\n\t\r\n\t\t\r\n\t\t\tIs it possible to pay by Credit\/Debit card issued in domestic on DCC POS?\t\t<\/span>\r\n\t<\/span>\r\n<\/h6>\r\n
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\r\n\t\t[vc_column_text]DCC POS is an optional function in a normal POS so it provides the same function with CAT\/POS. [\/vc_column_text][vc_empty_space height=”40px”]\t<\/div>\r\n<\/div>\r\n
\r\n\t\r\n\t\t\r\n\t\t\t<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/span>\r\n\t<\/span>\r\n\t\r\n\t\t\r\n\t\t\tIs it possible to apply DCC Service when the payment is made with Union pay card?\t\t<\/span>\r\n\t<\/span>\r\n<\/h6>\r\n
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\r\n\t\t[vc_column_text]In case of Union pay, it is not possible to apply DCC service due to their policy. Provided that, Union pay Visa and Union pay MasterCard can apply DCC service.[\/vc_column_text][vc_empty_space height=”40px”]\t<\/div>\r\n<\/div>\r\n
\r\n\t\r\n\t\t\r\n\t\t\t<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/span>\r\n\t<\/span>\r\n\t\r\n\t\t\r\n\t\t\tIs it possivle for a cardholder to check applied F\/X rate before choosing payment currency? \t\t<\/span>\r\n\t<\/span>\r\n<\/h6>\r\n
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\r\n\t\t[vc_column_text]Before a customer choose a currency, they will get an offer receipt in advance and F\/X will be displayed on a sign-pad which is connected with DCC Service POS. [\/vc_column_text][vc_empty_space height=”40px”]\t<\/div>\r\n<\/div>\r\n
\r\n\t\r\n\t\t\r\n\t\t\t<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/span>\r\n\t<\/span>\r\n\t\r\n\t\t\r\n\t\t\tHow often is F\/X updated?\t\t<\/span>\r\n\t<\/span>\r\n<\/h6>\r\n
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\r\n\t\t[vc_column_text]Fixed F\/X is applied. (Once in a day)
\n*Possible to change according to request[\/vc_column_text][vc_empty_space height=”40px”]\t<\/div>\r\n<\/div>\r\n<\/div>[\/vc_column][\/vc_row][vc_row content_width=”grid” content_aligment=”center”][vc_column width=”1\/2″ offset=”vc_col-lg-3 vc_col-md-6″]
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\r\n\t\t\t\t\t\t\n \n \n <\/i>\n <\/span>\n\n[vc_empty_space height=”10px”][vc_column_text]<\/p>\n
Contact Us<\/span><\/h6>\n

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Documentation<\/span><\/h6>\n

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\r\n\t\t\t\t\t\t\n \n \n <\/i>\n <\/span>\n\n[vc_empty_space height=”10px”][vc_column_text]<\/p>\n
Support<\/span><\/h6>\n

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\r\n\t\t\t\t\t\t\n \n \n <\/i>\n <\/span>\n\n[vc_empty_space height=”10px”][vc_column_text]<\/p>\n
Office Hours<\/span><\/h6>\n

[\/vc_column_text]\t\t<\/div>\r\n\t<\/div>\r\n<\/div><\/div>[vc_empty_space height=”27px”][vc_empty_space height=”60px”][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"\"\"<\/a>

[vc_row content_width=”grid” content_aligment=”center” css=”.vc_custom_1517203572436{padding-top: 64px !important;padding-bottom: 63px !important;background-color: #ffffff !important;}”][vc_column][vc_column_text] Frequently Asked Questions [\/vc_column_text][vc_empty_space height=”20px”][vc_column_text] About DCC Service [\/vc_column_text][vc_empty_space height=”20px”][\/vc_column][\/vc_row][vc_row content_width=”grid” css=”.vc_custom_1517203584245{padding-bottom: 49px !important;background-color: #ffffff !important;}”][vc_column][\/vc_column][\/vc_row][vc_row content_width=”grid” content_aligment=”center”][vc_column width=”1\/2″ offset=”vc_col-lg-3 vc_col-md-6″][vc_empty_space height=”27px”][vc_empty_space height=”60px”][\/vc_column][vc_column width=”1\/2″ offset=”vc_col-lg-3 vc_col-md-6″][vc_empty_space height=”27px”][vc_empty_space height=”60px”][\/vc_column][vc_column width=”1\/2″ offset=”vc_col-lg-3 vc_col-md-6″][vc_empty_space height=”27px”][vc_empty_space height=”60px”][\/vc_column][vc_column width=”1\/2″ offset=”vc_col-lg-3…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full-width.php","meta":{"footnotes":""},"class_list":["post-7786","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.alli-ex.com\/index.php?rest_route=\/wp\/v2\/pages\/7786","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.alli-ex.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.alli-ex.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.alli-ex.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.alli-ex.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=7786"}],"version-history":[{"count":6,"href":"https:\/\/www.alli-ex.com\/index.php?rest_route=\/wp\/v2\/pages\/7786\/revisions"}],"predecessor-version":[{"id":8133,"href":"https:\/\/www.alli-ex.com\/index.php?rest_route=\/wp\/v2\/pages\/7786\/revisions\/8133"}],"wp:attachment":[{"href":"https:\/\/www.alli-ex.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=7786"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}